Canada Supplements IMPORT Regulations
Dietary Supplements in Canada are called Natural Health Products (NHPs). The scope of these NHPs includes traditional products (eg. Ayurvedic and Traditional Chinese Medicine) and homeopathics (HM-DIN). Before exportation can occur, these NHPs must obtain a Natural Product Number (NPN) which can take 10 to 210 days to obtain. Quality Smart Solutions can assist you through this process.
After NPN licensing and a NHP compliant label, a Health Canada licensed importer (a Canada based company) performs quality assurance activities to ensure the identity, potency and purity of the health product. These activities include product release, stability data reporting, and, if required, adverse event reporting, and recall coordination.
The value chain when shipping a NHP to Canada looks like this:
Quality Import ADVANTAGE
Does Quality IMPORT Solutions act as my customs broker?
Our role as importer of record is a Quality Assurance/Regulatory function ensuring that the quality of your supplement is maintained when imported into Canada. We can connect you with logistical partners who specialize in customs broker clearance.
Are there certain qualifications that can speed up the annex timeline
Yes! If you have a Foreign Site Reference number (FSRN) issued by Health Canada, this can reduce the annex approval timeline to under 30 days. Other GMP evidence that can expedite the process include NSF audit certificate, GMP certificate from a Mutual Recognition Agreement (MRA) country such as Australia, UK, EU countries to name a few.
Do you have a fee schedule?
We would be happy to share our fee schedule with you. Contact us today to disuss our Import Solutions!
Can I ship my supplement to the retailer’s warehouse?
The first landing location for an NHP must be at a warehouse that is annexed to Quality IMPORT Solution’s site license. Thereafter it can ship to any location. We are accommodating to add a retailer warehouse to our site license.
I would like to use a warehouse that is not on your site license. Is this an option?
If the warehouse qualifies and meets the GMP requirements of storing Natural Health Products, for a fee, we can annex your warehouse to our site license.
Can I use more than one importer of record?
You can but it’s not recommended as it will likely cost you more in time and money to work with multiple importers.
How do we get started working with Quality IMPORT Solutions?
Give us a call today.
There are two requirements to use Quality IMPORT Solutions as your importer on record.
Our Clients Are Saying
Easy to get a hold of if we have questions and detailed in their release procedure, Quality IMPORT Solutions has been a pleasure to work with.
We were using another third party importer and their costs to be prohibitive! Working with Quality IMPORT Solutions has been a refreshing alternative with a cost effective and simple process. Their friendly and knowledgeable team of individuals have helped us navigate through Canadian compliance topics with ease. We enjoy working with them!
With their simple, thorough procedures to check and clear our products into Canada quickly resolve issues and answer questions, Quality IMPORT Solutions is the ideal partner to be our importer of record.
More than just importation
Our sister company, Quality Smart Solutions, is your NHP licensing expert ensuring you get an NPN in a timely, cost effective manner.
Quality IMPORT Solutions has an extensive distributor and broker network. Whether you are looking to sell to independent health food stores or to mass retail we can connect you!
From Licensing, Label compliance to Importation, we are your END-TO-END Solution for Natural Health Products Compliance in Canada.
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1-800-396-5144 ext. 4